Respecting privacy while preserving beneficial knowledge

Who operates Darussunnah

Darussunnah is developed and operated by Gamji-Tech General Enterprises for the delivery of Islamic educational content and question-and-answer services. Questions about this policy can be sent to darussunnahstudio@gmail.com.

Information we collect

• Account information: email address, display name if supplied, Firebase user ID, sign-in provider, verification status, and account status.
• Question information: questions you submit, chosen category, preferred name, gender selection, consent record, and any optional context supplied through the question workflow.
• Staff workflow information: role, assignment and moderation actions, written summaries, and Sheikh audio recordings.
• Notification information: device push token, platform, and notification preferences.
• Service activity: limited usage events, content IDs, workflow commands, timestamps, security audit records, and aggregated service metrics used to operate and protect the app.
• Information stored on your device: favourites, downloads, listening progress, recently played items, and notification preferences. You can remove this information by clearing app data or uninstalling the app.

How we use information

• Create, secure, and maintain your account.
• Receive questions and show their progress in your private inbox.
• Route approved questions to authorized staff and the Sheikh.
• Prepare, review, publish, and deliver answers.
• Send account-specific and general app notifications.
• Prevent abuse, enforce access levels, and investigate failures.
• Understand aggregated app usage and improve reliability.

Darussunnah does not sell personal information or serve behavioural ads.

Publication and anonymity

Authorized staff may approve a submitted question for anonymous public publication together with its written or audio answer. Public answers do not include your account email or Firebase user ID. Do not include names, phone numbers, addresses, or other identifying details in the question text itself.

Service providers

We use service providers only as needed to operate Darussunnah. These include Google Firebase for authentication, database, file storage, server functions, and hosting; Expo for push-notification delivery; and Apple or Google when you choose their sign-in services. Those providers process information under their own terms and privacy policies.

Sharing and access

Private questions and workflow information are accessible only to you and authorized Darussunnah staff according to their assigned role. We may disclose information if required by law, to protect users or the service, or during a lawful organizational transfer with appropriate safeguards. We do not share personal information for advertising.

Retention and deletion

Account-linked information is kept while your account is active and as needed to provide the service. You can permanently delete your account from Profile → Delete account, or use our web deletion-request page. Private account records are deleted as part of that process.

Approved public questions and answers may remain as anonymous educational material without an account link. Aggregated metrics that cannot identify you may also remain. Limited data may be retained when required for legal, fraud-prevention, or security obligations.

Security

We use authentication, email verification, role-based access controls, server-side authorization, private storage paths, audit records, and encrypted network connections. No system can guarantee absolute security, so please use a strong password and protect your device.

Children

Darussunnah is an educational service and is not designed to knowingly collect personal information from children without appropriate parental or guardian involvement. A parent or guardian who believes a child has submitted personal information should contact us so it can be reviewed and removed.

Your choices

• Use public educational content without creating an account.
• Change notification choices in Notification Preferences.
• Request correction of inaccurate account information.
• Delete your account and associated private data.
• Contact us with a privacy question or complaint.

Policy changes

We may update this policy when the app, our practices, or legal requirements change. The effective date above will be updated, and important changes may also be announced in the app.